Optimizing the Role of Bhabinkamtibmas Through Guidance and Counseling Activities to Reduce Fraud in the Kediri City Police
Abstract
This research is motivated by the high incidence of fraud in the jurisdiction of the Kediri Kota Police Resort, which requires preventive efforts to anticipate the issue. The study aims to analyze the implementation of guidance and counseling activities of Bhabinkamtibmas to prevent fraud, as well as the competence and communication of Bhabinkamtibmas in preventing fraud in the area. The theories and concepts used include management, competence, social communication, optimization, role, and the Bhabinkamtibmas concept, with a qualitative method. The results show that although the guidance and counseling activities of Bhabinkamtibmas have been implemented with good operational performance management, there are still limitations in community involvement, lack of impact of the activities, and issues in information dissemination. The competence of Bhabinkamtibmas appears to be good in terms of knowledge, skills, and attitude, but is hindered by heavy workload. Communication by Bhabinkamtibmas in guidance and counseling activities is well-implemented. However, fluctuations in the number of uncovered fraud cases are still found, indicating challenges that must be addressed in fraud prevention efforts.
References
REFERENCES
Schiller, D. (2024). How to think about information. University of Illinois Press.
Gillespie, A. A. (2019). Cybercrime: Key issues and debates. Routledge.
Wibowo. 2020. Performance Management . Jakarta: PT. Raja Grafindo Parsada.
Wall, D. S. (2024). Cybercrime: The transformation of crime in the information age. John Wiley & Sons.
Prasad, R., & Rohokale, V. (2020). Cyber security: the lifeline of information and communication technology. Cham, Switzerland: Springer International Publishing.
Mouha, R. A. R. A. (2021). Internet of things (IoT). Journal of Data Analysis and Information Processing, 9(02), 77.
Bessarab, A., Hyrina, T., Sytnyk, O. L. E. K. S. I. I., Kodatska, N. A. T. A. L. I. A., Yatchuk, O. L. H. A., & Ponomarenko, L. I. U. D. M. Y. L. A. (2022). The modern transformation of internet communications. Journal of Theoretical and Applied Information Technology, 100(15), 4710-4722.
George, A. H., Fernando, M., George, A. S., Baskar, T., & Pandey, D. (2021). Metaverse: The next stage of human culture and the internet. International Journal of Advanced Research Trends in Engineering and Technology (IJARTET), 8(12), 1-10.
AlBar, A. M., & Hoque, M. R. (2019). Factors affecting the adoption of information and communication technology in small and medium enterprises: A perspective from rural Saudi Arabia. Information Technology for Development, 25(4), 715-738.
Fahlevi, M., Saparudin, M., Maemunah, S., Irma, D., & Ekhsan, M. (2019). Cybercrime business digital in Indonesia. In E3S Web of Conferences (Vol. 125, p. 21001). EDP Sciences.
Basuki, R., Tarigan, Z. J. H., Siagian, H., Limanta, L. S., Setiawan, D., & Mochtar, J. (2022). The effects of perceived ease of use, usefulness, enjoyment and intention to use online platforms on behavioral intention in online movie watching during the pandemic era (Doctoral dissertation, Petra Christian University).
Rymarczyk, J. (2020). Technologies, opportunities and challenges of the industrial revolution 4.0: theoretical considerations. Entrepreneurial business and economics review, 8(1), 185-198.
Sima, V., Gheorghe, I. G., Subić, J., & Nancu, D. (2020). Influences of the industry 4.0 revolution on the human capital development and consumer behavior: A systematic review. Sustainability, 12(10), 4035.
Ghadge, A., Er Kara, M., Moradlou, H., & Goswami, M. (2020). The impact of Industry 4.0 implementation on supply chains. Journal of Manufacturing Technology Management, 31(4), 669-686.
Ahlstrom, D., Arregle, J. L., Hitt, M. A., Qian, G., Ma, X., & Faems, D. (2020). Managing technological, sociopolitical, and institutional change in the new normal. Journal of Management Studies, 57(3), 411-437.
Monteith, S., Bauer, M., Alda, M., Geddes, J., Whybrow, P. C., & Glenn, T. (2021). Increasing cybercrime since the pandemic: Concerns for psychiatry. Current psychiatry reports, 23, 1-9.
Afaq, S. A., Husain, M. S., Bello, A., & Sadia, H. (2023). A critical analysis of cyber threats and their global impact. In Computational Intelligent Security in Wireless Communications (pp. 201-220). CRC Press.
Despotović, A., Parmaković, A., & Miljković, M. (2023). Cybercrime and cyber security in fintech. In Digital transformation of the financial industry: approaches and applications (pp. 255-272). Cham: Springer International Publishing.
Yar, M., & Steinmetz, K. F. (2023). Cybercrime and society.
Bjelajac, Ž., & Filipović, A. (2021). Specific characteristics of digital violence and digital crime. Pravo-teorija i praksa, 38(4), 16-32.
Al-Khater, W. A., Al-Maadeed, S., Ahmed, A. A., Sadiq, A. S., & Khan, M. K. (2020). Comprehensive review of cybercrime detection techniques. IEEE access, 8, 137293-137311.
Soomro, T. R., & Hussain, M. (2019). Social Media-Related Cybercrimes and Techniques for Their Prevention. Appl. Comput. Syst., 24(1), 9-17.
Chang, L. Y., & Coppel, N. (2020). Building cyber security awareness in a developing country: Lessons from Myanmar. Computers & Security, 97, 101959.
Hassan, A. O., Ewuga, S. K., Abdul, A. A., Abrahams, T. O., Oladeinde, M., & Dawodu, S. O. (2024). Cybersecurity in banking: a global perspective with a focus on Nigerian practices. Computer Science & IT Research Journal, 5(1), 41-59.
Cremer, F., Sheehan, B., Fortmann, M., Kia, A. N., Mullins, M., Murphy, F., & Materne, S. (2022). Cyber risk and cybersecurity: a systematic review of data availability. The Geneva papers on risk and insurance. Issues and practice, 47(3), 698.
Akomea-Frimpong, I., Andoh, C., Akomea-Frimpong, A., & Dwomoh-Okudzeto, Y. (2019). Control of fraud on mobile money services in Ghana: an exploratory study. Journal of Money Laundering Control, 22(2), 300-317.
Johri, A., & Kumar, S. (2023). Exploring customer awareness towards their cyber security in the Kingdom of Saudi Arabia: A study in the era of banking digital transformation. Human Behavior and Emerging Technologies, 2023(1), 2103442.
Esthi, R. B., & Savhira, I. (2019). The influence of work training, competence and discipline of work on employee performance in PT. Lestarindo Perkasa. Journal of Research in Business, Economics, and Education, 1(2).
Klumpp, M., Bioly, S., & Neukirchen, T. (2019). Human resource and knowledge management. Operations, Logistics and Supply Chain Management, 205-229.
Bougoulia, E., & Glykas, M. (2023). Knowledge management maturity assessment frameworks: A proposed holistic approach. Knowledge and Process Management, 30(4), 355-386.
Lee, A. S., & Jacobs, R. L. (2021). A review of national occupational standards and the role of human resource development in their implementation. Human Resource Development Review, 20(1), 46-67.
Gunawan, A. I., Monoarfa, H., Hendrayati, H., Bahri, K. N., Rahayu, A., & Huda, M. (2023). Social Media User Perception on Communication Types: Comparing One-Two Way of Communicating Brand. Journal of Marketing Innovation (JMI), 3(1).
Maha Putra, I. N. A., Kusuma, A. B. P., & Boseke, T. T. I. P. (2024). Optimization of the Performance of the Criminal Research Unit in Handling Online Fraud Criminal Acts to Improve Case Settlement in the Jurisdiction of the Madiun City Police. Tanggon Kosala, 13(2), 85-94. https://doi.org/10.70526/tk.v13i2.1682
Djabar, F. S., Novena Monalisa, T., & Yusuf Ramadhan, S. (2025). Role Big Big Bhabinkamtibmas in Prevention Action Motorcycle Theft Crime at Dau Police Section, Malang Police Regency. Tanggon Kosala, 14(1), 25-44. https://doi.org/10.70526/tk.v14i1.1669
Samosir, M. R. P., Althaf, K. I., & Farid, M. I. (2024). The Role of Rolling Door Patrols in Reducing the Risk of Theft with Weighting in Tuban Police Area. Tanggon Kosala, 13(2), 107-118. https://doi.org/10.70526/tk.v13i2.1680
Copyright (c) 2025 Tanggon Kosala

This work is licensed under a Creative Commons Attribution 4.0 International License.